This Privacy Policy describes how and when we collect, use, and share information when you use our services. This document has been developed in accordance with the laws of Ukraine and the European Union (GDPR).
1. Information We Collect
To fulfill your order or provide services, you provide us with certain information, such as:
- Your first and last name;
- Email address;
- Phone number;
- Postal address;
- Order details and payment information.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect and use your information, including:
- Service Provision: the information is necessary to process orders, settle accounts, and provide customer support.
- Consent: if you have signed up for our newsletter (you may withdraw your consent at any time).
- Legal Obligations: retaining data in accordance with tax or financial legislation.
- Legitimate Interests: improving our services and protecting against fraud.
3. Information Sharing and Disclosure
We value your privacy. Your data is shared with third parties only in limited circumstances:
- Service Providers: we engage trusted third-party services (e.g., delivery services, payment systems) solely to perform tasks on our behalf.
- Legal Compliance: we may disclose information if required by law or in response to lawful requests from government authorities.
4. Data Retention
We retain your personal information only for as long as necessary to provide our services and as required by law (typically up to 5-10 years for accounting and tax reporting).
5. Your Rights
If you reside in the EU or Ukraine, you have certain rights regarding your personal data:
- Access: you may receive a copy of the data we hold about you.
- Change and Deletion: you have the right to change, restrict the use of, or request the deletion of your data.
- Complaints: you have the right to contact local data protection authorities.
How to Contact Us
For purposes of EU data protection law, we, GoGoCars, are the data controller of your personal information. If you have any questions or concerns, you may contact us through our contact page or email us at: gogocars.lviv@mail.com.
